Legal terms
Booking Terms and Cancellation Policy
Effective date: 28 May 2026
These Booking Terms and Cancellation Policy apply to bookings made through SunSeaEstepona.com. SunSeaEstepona.com is a trading name of Next Level Agents Limited (company number 17239684). We act as a booking agent for independent boat-trip operators in Estepona, Spain.
1. Who your contract is with
Next Level Agents Limited t/a SunSeaEstepona.com acts as booking agent and customer contact point. The boat trip itself is operated by the named operator shown on your booking confirmation.
2. About the trips
We arrange bookings for leisure boat trips in and around Estepona, including sunset cruises, fishing trips and other private or shared charters. All trips are subject to weather, sea conditions, vessel availability and safety requirements.
3. Prices and payment
All prices shown at checkout are the total price payable for the booking unless we clearly state otherwise. A booking is only confirmed once payment, or any agreed deposit, has been received and we send confirmation in a durable form such as email.
4. Important note on cancellation rights
Boat trips booked for a specific date or time are leisure services. Under UK consumer law, the usual 14-day cooling-off cancellation right for distance contracts may not apply where the contract provides for a specific date or period of performance.
5. Customer cancellation policy
- More than 28 days before the trip: 10% of the total booking price
- 15 to 28 days before the trip: 25% of the total booking price
- 8 to 14 days before the trip: 50% of the total booking price
- 4 to 7 days before the trip: 75% of the total booking price
- 0 to 3 days before the trip, or non-attendance: 100% of the total booking price
6. Contact details
Next Level Agents Limited
Trading as: SunSeaEstepona.com
Company number: 17239684
Email: [email protected]
Phone / WhatsApp: +44 (0) 3300 24 27 29
Registered office: 128 City Road, London, United Kingdom, EC1V 2NX